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Accessibility AND Privacy Statement

Last Updated: August 22, 2025

Accessibility Statement

Our Commitment to Accessibility

At TLV Psychology, we are committed to providing an accessible website experience for all visitors, including people with disabilities. We continuously work to improve the accessibility and usability of this website in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Our website is regularly reviewed and updated to help ensure that everyone can access information and services with ease.

Accessibility improvements include:

  • Proper heading structure

  • Alternative text for images

  • Sufficient color contrast

  • Keyboard navigation support

  • Visible keyboard focus

  • Accessible forms and interactive elements

  • Ongoing accessibility testing and improvements

Accessibility Feedback

If you encounter any accessibility barriers while using this website, we would appreciate hearing from you so we can improve your experience.

When contacting us, please include:

  • The page URL

  • A description of the issue

  • The action you attempted

  • Your browser and device

  • Any assistive technology you are using (if applicable)

Contact Information

Phone : +972 54-486-0871

Email : ersagiv@gmail.com

Clinic Address : Ben Yehuda 32, Tel Aviv

The original Accessibility Statement was created on July 30, 2023 and was updated and expanded on August 22, 2025.

Privacy Policy

Your Privacy Matters

We respect your privacy and are committed to protecting your personal information. Any personal data collected through this website is processed in accordance with applicable privacy laws and professional ethical standards.

Information We Collect

We may collect information that you voluntarily provide, including:

  • Your name

  • Email address

  • Phone number

  • Information submitted through the contact form

  • Messages or appointment requests

We may also automatically collect technical information, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Website usage statistics

This information helps us improve website performance and user experience.

How We Use Your Information

Information collected through this website may be used to:

  • Respond to your enquiries

  • Schedule appointments

  • Provide psychological services

  • Improve website functionality and content

  • Maintain website security

  • Comply with legal and professional obligations

Legal Basis for Processing

Depending on the circumstances, we process personal information based on one or more of the following legal grounds:

  • Your consent

  • Performance of a requested service

  • Legitimate business interests

  • Compliance with legal obligations

Sharing of Information

We do not sell or rent personal information.

Where necessary, limited information may be shared with trusted service providers such as website hosting, security, analytics, or technical support providers solely for operating and maintaining this website.

Information may also be disclosed where required by applicable law.

Data Retention & Security

Reasonable technical and organizational security measures are implemented to protect your personal information.

Personal data is retained only for as long as necessary to fulfill the purposes described in this policy or as required by applicable laws and professional regulations.

Your Rights

Subject to applicable law, you may request to:

  • Access your personal information

  • Correct inaccurate information

  • Delete personal information

  • Restrict processing

  • Object to processing

  • Withdraw consent where processing is based on consent

Requests will be handled within a reasonable timeframe.

Cookies

This website may use cookies to improve functionality and user experience.

Cookies may include:

  • Essential Cookies

  • Analytics Cookies

  • Marketing Cookies (where applicable)

You can manage or disable cookies through your browser settings at any time.

If a cookie consent banner is displayed, you may choose which categories of cookies you wish to allow.

Google Analytics 4

This website uses Google Analytics 4 (GA4) to understand how visitors use the website and to improve content and performance.

GA4 operates in conjunction with Google Consent Mode, ensuring that analytics behavior respects your cookie consent preferences where required.

If you prefer not to participate in analytics, you may decline Analytics cookies through the cookie banner or disable cookies within your browser.

Contact Regarding Privacy

If you have questions regarding this Privacy Policy or how your personal information is handled, please contact:
 

Email : ersagiv@gmail.com

Phone : +972 54-486-0871
 

If you are not satisfied with our response, you may contact the appropriate data protection authority in accordance with applicable law.

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